First-Time User Login

This article will show you how to log into Agenda and Meeting Management Essential (formerly Municode Meetings) for the first time. You will learn how to log in with Microsoft 365 (if applicable), log in with your email address and password, log in to a specific site (if you have access to multiple sites), and troubleshoot common login issues.

Log In with Microsoft 365

To use the Microsoft 365 login option, you must meet three prerequisites:

• Your organization must use Microsoft 365
• You must already have an Agenda and Meeting Management Essential login with the appropriate role assigned
• Your Agenda and Meeting Management Essential email must match your Microsoft 365 email

If you are unable to log in with your Microsoft 365 credentials, we recommend that you try to log in with the steps in the Log In with Your Email Address and a Temporary Password section instead.

1. Navigate to the Agenda and Meeting Management Essential Log In page
   
2. Click the Sign in with Microsoft button
   
3. Log in using your Microsoft 365 credentials
   
   
   Note: If your organization uses Two-Factor Authentication through Microsoft 365, that same Two-Factor Authentication will apply to this login process.
4. You will be redirected to your home screen
   
   
   Note: The options available on your screen may differ from the ones shown here, depending on your user permissions.

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Log In with Your Email Address and a Temporary Password

Many users log into Agenda and Meeting Management Essential with their email address and password. The first time a user signs into the system with their email address, they will use a temporary password that will need to be reset. This section will show you how to reset your temporary password and log in.

1. Navigate to the Agenda and Meeting Management Essential Log In page
   
   
   Note: If you already know or have your temporary, one-time password, skip to Step 7.
2. Click the Forgot your password? link
   
3. Enter your email address in the Username - Email field
   
4. Click the Reset button
   
5. Navigate to your email account and copy the temporary password sent to you by the system
   
   
   Note: If you do not receive the email in your inbox within 2 minutes, check your spam folder for the message.
6. Navigate back to the Agenda and Meeting Management Essential Log In page
   
7. Enter your email address into the Username - Email field and paste the temporary password into the Password field
   
8. Click the Remember me checkbox to have the browser auto-populate the Username - Email field in the future if desired
   
9. Click the Sign in button
   
10. Enter your new password in the Password and Confirm New Password fields
    
11. Click the Change button
    
12. You are now logged into Agenda and Meeting Management Essential
    
    
    Note: The options available on your screen may differ from the ones shown here, depending on your user permissions.
13. Use your email address and new password the next time you log in

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Log Into an Alternative Site (for Users with Access to Multiple Sites)

Some users have access to multiple sites within Agenda and Meeting Management Essential. When these users log in, they are automatically directed to the site they have access to which falls first alphabetically. This section will show those users how to log into another site once they have signed in.

1. Log in to Agenda and Meeting Management Essential with Microsoft 365 or with your email address and temporary password
   
2. Select the municipality dropdown list in the page header
   
   
   Note: If you do not see a municipality dropdown list in the header, then that means you only have access to the site you are currently logged into, and will instead see "INBOX – [Municipality Name]" at the top of your screen.
   
3. Select the site that you want to access from the dropdown list if different than the one you are in
   
   
   Notes:

   • If you have access to multiple sites, you have been logged into the site that comes first alphabetically by default.
   • Sites are listed by municipality name followed by the site's client code in parentheses: [Municipality Name] ({ClientCode}).
4. Click the Go To button
   
5. The Agenda and Meeting Management Essential instance for the selected site will open in a new browser tab
   
   Note: The name of the currently active site will appear in the title of the browser tab.
   

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Troubleshoot a User Account Error

You may see an error message that says This asset - resource not found when trying to log in.

If you see this error message when trying to log in with your Microsoft 365 credentials, we recommend that you try logging in using the steps in the Log In with Your Email Address and a Temporary Password section above.

If you see this error when logging in with your email address and temporary password, you may have mistyped your email address. Please try re-entering it and signing in again. If re-entering your email address does not help, your email address may not exist in the system. Please reach out to your Project Lead or contact our Support team for further assistance.

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Troubleshoot an Incorrect Password Error

If your email address exists in our system, you may see an error message notifying you that your password is incorrect.

Please verify that your password is entered correctly and try again. If you have forgotten your password or you are prevented from logging in with your password, you can click the Forgot your password? link to reset your password.

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Resources

• First-Time User Browser Setup
• Log In with Microsoft 365/Azure Active Directory
• Reset Your Password
• Trouble Logging In
• Screen Navigation Basics

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